1. Data Controller and Contact

Company Name: Prenses | Home B.V.
Address: Leyweg 683, 2545 GL The Hague, Netherlands
Phone: +31 (0)6 22 905 460 / +31 (0)70 217 65 65
Email: info@prenseshome.nl

2. Processing Purposes and Legal Grounds
Purpose
 Data Types  Legal Basis
Order management and delivery Name, surname, address, email, phone Performance of the contract (GDPR Article 6(1)(b))
Payment transactions Credit card/bank information (via payment provider) Performance of the contract (GDPR Article 6(1)(b))
Marketing communication Name, email, preference information Explicit consent (GDPR Article 6(1)(a))
Customer support Contact information, message history Legitimate interest (GDPR Article 6(1)(f))
Legal obligations Invoice and order records Legal obligation (GDPR Article 6(1)(c))
3. Categories of Collected Personal Data
  • Contact and identity information (first name, last name, email, phone)
  • Address information (billing, delivery)
  • Payment information (via payment provider)
  • Website usage data (IP address, cookies, session information)
  • Marketing and promotion preference information
4. Data Retention Processes
  • Order/invoice records: 5 years
  • Marketing permissions: Until permission is withdrawn
  • Cookie and analytics data: 1–24 months (depending on the type of cookie)
  • Support request records: 3 years
5. Data Transfer and Sharing

Princess | Home shares your personal data only for the following purposes and with service providers:

  • Cargo companies (delivery)
  • Payment institutions (transaction security)
  • Analytics & marketing platforms (Google Analytics, email tools)
6. Rights of the Relevant Person

You can exercise the following rights by writing to info@prenseshome.nl. Your application will be responded to within 30 days:

  • Right to information
  • Access right
  • Right to correction
  • Right to erasure (right to be forgotten)
  • Right to restriction of processing
  • Right to data portability
  • Right to appeal
  • Consent withdrawal right
7. Cookie Policy

We use cookies for technical, analytical, and marketing purposes to improve the site experience. You can manage your cookie preferences through your browser or the cookie settings on the site.

8. Changes in Policy

This form may be updated in line with changes in legislation or our service structure. The current version is valid from the date it is published on the website.