1. Data Controller

Address: Leyweg 683, 2545 GL The Hague, Netherlands
Email: info@prenseshome.nl
Phone: +31 (0)6 22 905 460 / +31 (0)70 217 65 65
Working Hours: Monday–Sunday 10:00–18:00

2. Purposes and Legal Grounds for Processing Personal Data

Purpose Collected Data Legal Basis
Order management and delivery  Name, surname, address, email, phone number Performance of the contract (GDPR Article 6(1)(b))
Payment transactions Credit card/bank information (via payment provider) Performance of the contract (GDPR Article 6(1)(b))
Marketing and advertising Name, email, preferences Explicit consent (GDPR Article 6(1)(a))
Customer support Contact information, support requests Legitimate interest (GDPR Article 6(1)(f))
Fulfillment of legal obligations Invoice and order records Legal obligation (GDPR Article 6(1)(c))

3. Categories of Processed Personal Data

  • Identity and contact information (first name, last name, email, phone)
  • Address information (billing, delivery)
  • Payment information (via payment provider)
  • Site usage data (IP address, cookies, browsing data)
  • Marketing preferences

4. Data Retention Processes

  • Order and invoice records: 5 years
  • Marketing permissions: Until permission is withdrawn
  • Cookie data: 1–24 months (depending on the type of cookie)
  • Support request records: 3 years

5. Transfer of Personal Data

Princess | Home may share your personal data with third-party service providers in the following cases:

  • Shipping companies (for delivery)
  • Payment institutions (for payment transactions)
  • Analytical and marketing platforms (Google Analytics, email marketing tool, etc.)

These transfers are carried out over secure infrastructures and in accordance with contractual provisions, in compliance with GDPR and Dutch legislation.

6. Data Security

  • All data transmission is encrypted with SSL/TLS.
  • Your payment information is processed in accordance with PCI DSS and 3D Secure standards.
  • Privacy is secured through Data Processing Agreements (DPA) signed with employees and business partners.

7. Rights of the Relevant Person

You can apply to info@prenseshome.nl to exercise the rights below. Your application will be responded to within 30 days at the latest.

  • Access rights – Learning whether your personal data is processed and the details of the processing
  • Right to correction – Correction of incorrect or incomplete data
  • Right to erasure (Right to be forgotten) – Deletion of data except for legal retention obligations
  • Restriction of processing – Suspension of processing activities in certain cases
  • Data portability – Providing your data to you in a machine-readable format
  • Right to object – Objecting to processing based on marketing or legitimate interests
  • Consent withdrawal – Always withdraw your consent for consent-based processing

8. Cookies and Similar Technologies

Our site uses cookies for technical, analytical, and marketing purposes. You can update your cookie preferences at any time from your browser settings or the cookie management panel on our site.

9. Policy Changes

This policy may be updated in line with regulatory changes or innovations in our service structure. The updated policy comes into effect as of the publication date.