1. Parties

Seller:
Princess | Home B.V.
Address: Leyweg 683, 2545 GL The Hague, Netherlands
Email: info@prenseshome.nl
Phone: +31 (0)6 22 905 460 / +31 (0)70 217 65 65

Recipient:
Order Owner's Name and Surname:
Address:
Email:
Phone:
2. Subject of the Contract

This contract regulates the distance sales provisions related to the [product/service name] sold by the Seller to the Buyer through the Seller's website.

3. Order Confirmation and Contract Formation
  • When the buyer selects the products and completes the payment step, the order is transmitted to the seller.
  • The seller confirms the order by email within 24 hours at the latest. The contract is considered concluded with the confirmation message.
4. Product/Service Information

The seller provides the following information to the buyer along with the order confirmation:

  1. Basic features of the product/service (model, color, quantity, etc.) 2. Total price (including tax and all fees)
  2. Payment, delivery, and execution procedures
  3. Right of withdrawal and return conditions
  4. Estimated return fee to be paid by the Buyer in case of exercising the right of withdrawal.
5. Price and Payment
  • The specified prices are in EUR and include VAT.
  • Payment is collected in advance at the time the contract is established via [credit card / iDEAL / PayPal, etc.].
6. Delivery
  • Delivery is made to the Recipient's address no later than 14 days following the order confirmation.
  • Delivery fee: [Free / € X]
7. Cayma (Cooling-off) Right

The buyer may withdraw from the contract without any reason within 14 calendar days from the date of receipt of the product.

  • The cancellation notification must be sent to info@prenseshome.nl.
  • In case of withdrawal, the Seller shall refund the product price within 14 days at the latest. The Buyer is responsible for the return shipping costs (exception: if the Seller has clearly informed the Buyer in advance that they will cover the shipping costs).
8. Return and Exchange Conditions
  • The product returned within the return period must be in its original packaging, unused, and undamaged.
  • Return address: Leyweg 683, 2545 GL The Hague, Netherlands
9. Warranty and Defective Goods/Services
  • There is a 2-year statutory warranty right under the Dutch Civil Code.
  • In case of a defective product, the Buyer must notify the Seller of the situation within 2 months.
10. Protection of Personal Data

The Recipient's personal data is processed in accordance with the GDPR and the Dutch Data Protection Act (AVG). For details, see the "Privacy and Personal Data Protection Policy."

11. Applicable Law and Jurisdiction
  • This contract is subject to Dutch law.
  • The parties accept the exclusive jurisdiction of the Den Haag Courts in case of dispute.
12. Enforcement

This contract comes into effect upon the Buyer's order confirmation.

Approval and Acceptance: Recipient:
Name-Surname: ____________________________ Date: _______________________________
Seller: Prenses | Home B.V. Agent: __________________ Date: __________________